24/7 Emergency Help
紧急协助
Lost passport, hospital emergency, a document that must be filed today — when it can't wait, you want one number that answers. Kerry picks up around the clock and gets moving immediately.
What's included
- Lost passport & document emergencies
- Hospital & police accompaniment
- Urgent translation by phone or in person
- Last-minute airport & train logistics
- On-call 24/7 including holidays
Good to know
How do I book a service?
Message Kerry on WhatsApp or WeChat, or use the booking form — tell us the service, date, time and pickup point. You'll get a fixed quote, usually within 30 minutes.
What counts as an emergency — and what should I do first?
Call us. If it involves police or a hospital, we'll coordinate while you stay put. For passports, contact your embassy too — we can drive you there and handle the Chinese side.
How do I pay?
WeChat Pay, Alipay, cash (RMB) or bank transfer. New to China? We'll help you set up WeChat Pay or Alipay with an international card.
Ready when you are
Tell us your dates and we'll handle the rest.
Send a message on WhatsApp or use the booking form — you'll get a fixed quote, usually within 30 minutes.
Request a Booking