How do I book a service?
Message us on WhatsApp or WeChat, or use the booking form. Tell us the service, date, time and pickup point — we'll reply with a fixed quote, usually within 30 minutes.
What are your working hours?
Standard hours are 7:00–23:00, seven days a week including public holidays. For emergencies and early or late flights we're available 24/7.
Which airports do you cover?
Both Beijing Capital (PEK) and Beijing Daxing (PKX). We track your flight, adjust for delays, and meet you at arrivals with a name board. Airport transfers include 90 minutes of free waiting time.
What car will pick me up?
A NIO ES8 — a flagship, full-size 6-seater electric SUV with executive lounge seating. Clean, insured, with a licensed driver, Wi-Fi and refreshments on board.
Which hospitals can you take me to?
Any public hospital — including Peking Union and Beijing Friendship — and international clinics such as Beijing United Family. We book appointments, interpret in the doctor's office, and handle prescriptions and payment.
Is the car licensed and insured?
Yes. The car is a clean, fully insured private vehicle with a licensed driver, and child seats are available on request.
How do I pay?
WeChat Pay, Alipay, cash (RMB) or bank transfer. New to China? We'll help you set up WeChat Pay or Alipay with an international card.
What if my flight is delayed?
Nothing to worry about — we track your flight live and adjust the pickup time at no extra charge.
Can you help groups or families?
Of course. For bigger groups we can arrange 7-seat vans or a minibus with advance notice, and child seats for little ones.